1. Introduction

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Welcome to Shurpancham Music Academy ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.sahurpanchammusicacademy.com and use our lessons and other services. By using our Site, you consent to the practices described in this Privacy Policy.

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2. Information We Collect

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We collect information to provide and improve our services. The types of information we may collect include:

• Personal Information: This includes your name, email address, phone number, and payment details provided during registration or when booking lessons.

• Usage Data: Information about how you interact with our Site, such as IP addresses, browser types, and pages visited.

• Communication Data: Information you provide when contacting us, including feedback, questions, or other correspondence.

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3. How We Use Your Information

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We use your personal information for the following purposes:

• To Provide Services: To process your enrollment, schedule lessons, and manage your account.

• To Communicate: To send you updates, respond to your inquiries, and provide customer support.

• To Process Payments: To handle billing and payment transactions securely.

• To Improve Our Services: To analyze usage patterns and enhance our Site and offerings.

• To Comply with Legal Obligations: To meet regulatory and legal requirements.

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4. How We Share Your Information

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We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our Site and providing services, such as payment processors and email service providers. These providers are obligated to protect your information and use it only for the purposes we specify.

• Legal Requirements: When required by law or in response to legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

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5. Data Security

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We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

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6. Your Rights

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Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access the personal information we hold about you.

• Correction: The right to request correction of inaccurate or incomplete information.

• Deletion: The right to request the deletion of your personal information under certain conditions.

• Objection: The right to object to or restrict the processing of your information.

• Data Portability: The right to receive a copy of your information in a structured, commonly used format.

To exercise these rights, please contact us at akashdasgupta801@gmail.com.

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7. Cookies and Tracking Technologies

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Our Site uses cookies and similar tracking technologies to enhance your user experience and analyze Site usage. Cookies are small data files placed on your device. You can control cookie preferences through your browser settings.

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8. Third-Party Links

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Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

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9. Children’s Privacy

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Our services are not directed to children under the age of [13/16] (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe we have collected such information, please contact us, and we will take steps to delete it.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Changes will be posted on our Site, and your continued use of our Site and services constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

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11. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

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Shurpancham Music Academy
124/1/B, Hem Chandra Mukherjee Rd, Barisha, Kolkata, West Bengal 700008
+91 72787 57137

akashdasgupta801@gmail.com